SMS & WhatsApp Opt-In Policy

We only send promotional text or WhatsApp messages to people who have clearly opted in. The main way to join is by checking the optional consent box on our Rewards page or during checkout. The box is unchecked by default and says exactly what you are signing up for: offers, discount codes and new-item news by email or text.

We do not send marketing messages just because you placed an order or gave us your phone number. Order-related texts — such as a payment confirmation or a ready-for-pickup notice — are transactional and do not require this opt-in.

• Weekly promo codes and limited-time discount offers.
• New menu item announcements and seasonal specials.
• Rewards reminders, such as when you have points available to redeem.
• Event, catering and space-rental reminders if you started a booking.

Marketing messages are typically sent once or twice a week. You may receive an extra message during holidays, special promotions or when a limited-time reward is about to expire. Transactional messages are sent only as needed for your order or booking.

Your phone number is stored securely and used only for the purposes described here. We do not sell or share your number with unrelated third parties. See our Privacy Policy for full details on how we handle your information.

You can stop marketing texts at any time. Reply STOP to any promotional SMS or WhatsApp message and we will remove you from the marketing list within one business day. After opting out, you may receive a final confirmation message.

For help, reply HELP to any message or email info@bigappledelights.com.

Message and data rates may apply depending on your wireless plan and carrier. Delivery is not guaranteed and can be affected by carrier networks, spam filters or device settings.

Opting in is free and does not require a purchase. You can join rewards and receive offers even if you have not yet placed an order.

If you have questions about this policy or believe you received a message by mistake, email us at info@bigappledelights.com or call the restaurant during business hours.