Order & Refund Policy

Quoted times are estimates. For curbside, park in a marked spot and let us know you have arrived so we can bring your order out. Please pick up on the day of your order.

Call us as soon as possible. If the kitchen has not started your order, we can change or cancel it and refund you in full. Once preparation begins, we cannot cancel it.

Contact us the same day with your order number and we will remake the item or refund it. Refunds go back to the original payment method and can take a few business days to appear.

If a refunded order used points or a promo code, we restore the points and, where possible, the code. Points earned on a refunded order are removed.

A deposit reserves your date and is credited toward your total. Deposits are refundable if you cancel before the lead time shown for your booking type; after that, the deposit is kept because the date is held for you. Multi-date bookings are quoted per date.

Refunds for DoorDash, Uber Eats and Grubhub orders must be requested in that app, since those companies handle the payment and the delivery.