Privacy Policy

• Order details: your name, phone number, email address, the items you order, pickup or curbside preferences and any notes you add.
• Account and rewards info: the email you sign in with, your order history and your rewards point balance.
• Booking and catering inquiries: contact details, requested dates and what you tell us about your event.
• Usage information: basic technical data such as browser type, pages viewed and error reports, used to keep the site working.

We do not collect or store your card number. Card payments are entered on our payment processor's secure page, and we only receive a confirmation that payment succeeded.

• To prepare, print and fulfill your order, and to contact you about it.
• To email your receipt and order updates.
• To track and apply rewards points, promo codes and referral credit.
• To respond to catering, party and vendor booth inquiries.
• To understand which items are popular so we can improve our menu.

We share only what is needed with the service providers who help us run the business: our point-of-sale and payment processor, our website hosting and database provider, and our email delivery provider. We do not sell your personal information.

If you order through DoorDash, Uber Eats or Grubhub, that order is handled under those companies' own privacy policies, not this one.

We use browser storage and cookies to keep your bag, your sign-in session and your preferences between visits. Blocking them may prevent online ordering from working.

Order and booking records are kept as long as needed for business and tax record-keeping. Account and rewards information is kept while your account is active.

• You can ask us for a copy of your information, or ask us to correct or delete it.
• You can unsubscribe from marketing email using the link in any such message.
• Transactional messages, such as order receipts, are sent as part of your order.

Email info@bigappledelights.com to make a request.

This site is intended for general audiences and is not directed to children under 13. We do not knowingly collect information from children under 13.

We use access controls and encrypted connections to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We may update this policy from time to time. The date above shows when it last changed. See also our Terms of Service.